VACANCIES

‘Working for the future of farming and rural England’

Vision

‘A charitable organisation of national and international standing dedicated to agriculture, land management, the wellbeing of rural communities, and to shaping a strong rural economy. ’

Mission

Our mission, or put simply, our core purpose, is to be a forward thinking, vibrant, independent, and apolitical charity that aims to deliver value to the industry specifically focusing on two essentials:

Practice with Science in the Agricultural Sector:  The national academic and practical lead, encouraging and stimulating agricultural innovation; knowledge and technology transfer; the application of good science and promoting best practice with emphasis on profitable, as well as sustainable production and land management.

Wider Rural Education, Sustainability and Community Support:  The national lead that actively contributes to the social, cultural and spiritual wellbeing of our rural communities, the countryside in which they live and fostering a greater understanding of farming and countryside matters among the general public and in schools.

Realising our Vision

To realise this vision, we must embrace:

• Collaboration – working in partnerships and close association acting as a catalyst and enabler with the public and private sectors both nationally and internationally to deliver market led initiatives;
• Teamwork and communication – working closely together towards a common goal in order to deliver;
• Business development and income generation – in order to finance these activities and fulfil the Vision.
• Sustainable development of the Stoneleigh Park site;

Job Description

1.  JOB TITLE Reception/Administrator
 
2.  MAIN PURPOSE AND SCOPE OF THE JOB

To assist and support the efficient and welcoming operation of a combined reception and post room, which is the first contact point for all visitors to the Society, including providing general office administration support to the Society. The reception/post room is operational from 08.30 am to 5.30 pm

3.  POSITION IN ORGANISATION

Line Manager is:            Office Services Executive
Direct reports                None

4.  DUTIES AND KEY RESPONSIBILITIES

      Tasks/activities/performance

• Tasks/activities/performance
  • Operate the switchboard (training provided) in a timely and friendly manner ie within 3 rings
  • Greet all visitors promptly, in a warm and professional manner and notify the appropriate member of staff, ensuring the first point of contact with the Society is a positive experience for all visitors
  • Assist with the sorting and delivery of incoming mail and franking of outgoing mail, advising staff on procedures clearly and politely
  • Assist with arranging parcel collections via preferred courier
  • Assist with the issue of stationery items to staff
  • Assist with the prompt production of badges and car passes for staff and Stoneleigh Park partners
  • Providing clear advice on site directions to visitors as required
  • Assist with the training of staff on photocopiers, telephones, voice mail, company databases etc
  • Develop awareness of key contracts held for the provision of office services and provide backup assistance with regard to breakdowns for example photocopiers
  • Respond flexibly to providing additional cover for other members of the team during events, breaks, holidays, absence etc
• Functional and cross department responsibilities
  • Provide administrative support such as mail merges, letters, diary arrangements including booking of meeting rooms, invoicing, as required for other departments in the Society
  • Ensure all staff members, visitors, contractors, are treated in a polite and courteous manner at all times

      GENERAL RESPONSIBILITIES

• Maintain and improve competencies through continuous professional development. Participate fully in the Society programme for staff appraisal, review and development, including training
• Work collaboratively with staff across RASE and other partner and like minded organisations.
• Work to administration, communication, environmental, health and safety protocols and policies to ensure that organisational systems and procedures are implemented
• Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook and on the RASE Intranet
• Support and promote diversity and equality of opportunity in the workplace
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or schemes or staff etc
• Carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the post

6.  PERSON SPECIFICATION

     Essential

• Experience (including achievements), Knowledge and Skills Required
  • Basic computer skills required, including Microsoft Office Word and Outlook email
  • Professional, friendly telephone and face to face communication skills
  • Smart and professional appearance
  • Ability to lift mail sacks (max 25kg) and stationery items
  • Team member
  • Customer focused
  • Administration experience