02476 692 470

Cookies & Accessibility


To make this site work properly, we sometimes place small data files called cookies on your device.

What are cookies and how we use them

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. We use cookies to monitor how our website is used and to ensure we give our website visitors the best experience we can.  It enables the website to remember your actions, settings and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

The cookies we use are anonymous and do not collect or hold personal information. The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described in this policy.

Some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

If you use our website without changing your browser-based cookie settings, we will assume that you are happy for us to store our cookies on your device.  By using our website you are giving your consent for the deployment of our cookies.

If you choose to block our cookies some of the functionality of the website will not be available and this may adversely affect the performance and experience of the site.

Any changes to the cookies we use will be documented in this policy.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Further information

The Information Commissioner’s Office (ICO) is responsible for monitoring and enforcing the EU cookie regulations.  For further information on cookies generally, visit the ICO webpage on cookies www.ico.org.uk/for-the-public/online/cookies/

Updated Cookie Policy 25th May 2018


Text size

You can change the size of the text on this website to make it larger or smaller via your browser settings. To change the text size, follow the instructions below:

Internet Explorer

  • Click ‘View’ to open the View menu or press ‘Alt’ and ‘V’
  • Select the ‘Text Size’ option or select by pressing ‘X’
  • Choose your preferred text size using your mouse or use the up and down arrow keys
  • Click to select the text size or press ‘Enter’
  • The text size should change to reflect your choice


  • Click ‘View’ to open the View menu
  • Select the ‘Text Size’ option
  • Select ‘Increase’ or ‘Decrease’
  • The text on our site should change to reflect your choice


  • Click ‘View’ to open the View menu
  • Click on ‘Make Text Bigger’ or ‘Make Text Smaller’ or to use the keyboard shortcuts select
  • ‘Apple’ and ‘+’ (plus) or ‘Apple’ and ‘-’ (minus)
  • The text size on our site should change to reflect your choice


This website has been developed to best practice coding conventions corresponding with guidelines stipulated by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines 2.0 (WCAG 2.0) and successfully XHTML 1.0 strict valid.


Please contact us to discuss your needs if you require our publications an alternative format

General web accessibility guidance

Find out about the new British Standard on web accessibility: BS 8878:2010 and its predecessor: PAS 78